Customer Management for Dialogos

01/10/2007

Dialogos ("communication") is a prerequisite for evolution

During their interview to Mr Paris Koroneos, the journalist of Customer Management magazine, Dialogos’ executives presented the course of the company and analyzed the basic features of the company’s development and go-to-market strategy.

The participants were: Dialogos’ CEO, Dr. V. Digalakis, and the company’s chief development officer, Mr Ch. Vosnidis.

The interview revolved around the following issues:

  • The evolution of speech technologies over the years that Dialogos has been active
  • The contribution of Dialogos in the development of speech technologies over Greece and its neighboring countries
  • How the Greek market welcomes these speech technologies
  • How Dialogos faces competition challenges
  • The company's new service, Dialogos Voice-Lease, enabling the lease of integrated voice solutions
  • The technological tendencies towards next-generation voice portals

The feature article of the magazine is indicative of Dialogos’ ranking at the market of contact centers speech applications, and, once more, affirms the innovation of Dialogos' solutions and services.