NBG Phone Banking

01/11/2008

Dialogos delivers ASR solutions for NBG Phone Banking

The National Bank of Greece has automated its call center with the help of DIALOGOS’ expertise and Nuance Communications’ speech recognition technology. DIALOGOS S.A. has deployed the bank’s speech-enabled solutions, empowering the bank’s customers to perform transactions and receive information through the telephone. Customers enjoy, therefore, an immediate and automated complete service.