Nuance Recognizer
Speech recognition system
Nuance Recognizer is Nuance Communications' pioneering speech recognition system. Its high performance lies on its accuracy, scalability and flexibility of integration with speech-enabled solutions. Nuance Recognizer stands as a reference point at the speech applications area, thanks to its embedded technology and its legacy of research and expertise.
The speech-enabled systems, which are based on Nuance Recognizer, offer the experience of a voice communication characterized by speed and accuracy.
Main features
Nuance Recognizer offers a reliable and easily scalable technological solution, capable of covering the most sophisticated demands. Apart from its high recognition accuracy and scalability, Nuance Recognizer integrates the following technologies:
- Say Anything™ and AccuRoute™
Free and natural communication with the automated, speech-enabled customer service systems. The caller is given the possibility to steer the conversation, instead of following a predetermined course of questions and answers according to the menus hierarchy. - Listen & Learn™
Automatic tracking and adaptation to the callers’ regional pronunciation differences. Gradually, the system learns to better understand its users, improving thus its recognition performance. - AccuBurst™
Optimizes the use of system resources, so as to achieve higher performances. - Nuance Analyze™ and Nuance Tune™
Complete suite of tools for the optimization of speech solutions’ functionality and performance.
Advantages
More than a thousand companies , with diverse business activity and scope, among which some of the largest insurance companies, financial institutions, telecommunications providers and public utilities organizations are found, use Nuance’s speech recognition solutions.