Nuance Recognizer

Speech recognition system

Nuance Recognizer is Nuance Communications' pioneering speech recognition system. Its high performance lies on its accuracy, scalability and flexibility of integration with speech-enabled solutions. Nuance Recognizer stands as a reference point at the speech applications area, thanks to its embedded technology and its legacy of research and expertise.

The speech-enabled systems, which are based on Nuance Recognizer, offer the experience of a voice communication characterized by speed and accuracy.

Main features

Nuance Recognizer offers a reliable and easily scalable technological solution, capable of covering the most sophisticated demands. Apart from its high recognition accuracy and scalability, Nuance Recognizer integrates the following technologies:

  • Say Anything™ and AccuRoute™
    Free and natural communication with the automated, speech-enabled customer service systems. The caller is given the possibility to steer the conversation, instead of following a predetermined course of questions and answers according to the menus hierarchy.
  • Listen & Learn™
    Automatic tracking and adaptation to the callers’ regional pronunciation differences. Gradually, the system learns to better understand its users, improving thus its recognition performance.
  • AccuBurst™
    Optimizes the use of system resources, so as to achieve higher performances.
  • Nuance Analyze™ and Nuance Tune™
    Complete suite of tools for the optimization of speech solutions’ functionality and performance.

Advantages

More than a thousand companies , with diverse business activity and scope, among which some of the largest insurance companies, financial institutions, telecommunications providers and public utilities organizations are found, use Nuance’s speech recognition solutions.